If video is unavailable try this…
Here’s what I found for top reasons you can’t watch video. This may or may not be the issue.
If some users can't see videos on your Wix Spaces, the most likely reasons are: issues with their internet connection, outdated Spaces app version, privacy settings on their device, or potential compatibility problems with their device type; check if they are using the latest version of the app, clear their cache, and try accessing the video on a different device or network to diagnose the issue.
Here are a few things to check:
App version: Ensure users have the latest version of the Spaces by Wix app on their phone.
Device compatibility: Check if the user's device is compatible with the Spaces app.
Network connectivity: Ask users to verify they have a stable internet connection.
Privacy settings: Check if the user has any privacy settings on their device that might be blocking video playback.
Browser settings: If accessing on a web browser, check if the user's browser settings are causing issues with video playback.
Video settings: Double-check that the video is properly uploaded and set to be visible on the Spaces platform.
